Wellness guidance, not medical care.In an emergency call 112 →

FAQ

Questions and answers

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Getting started

What is a Health ID?

A unique code, like AY-7K2M-9QXD-4TPR, that identifies your Ayush profile. It does not reveal anything about your health, so it is safe to share with your doctor.

How long does setup take?

About 2 minutes to create your Health ID and 6 to 8 minutes for the health profile. You can save and finish later.

Do I need test reports?

No. Reports are optional. If you have recent results, they help set targets and appear on your doctor report.

Can teenagers use Ayush?

Yes, from age 13, with a parent or guardian's verified consent. Teen plans focus on activity, sleep and balanced meals, with no calorie cutting. Ayush is not available for children under 13.

Safety

Will Ayush change my medicines?

Never. Ayush gives lifestyle guidance only. It never suggests changing, reducing or stopping a medicine. That is always your doctor's decision.

What if I log a dangerous reading?

You see a clear message straight away: re-check, contact your doctor, or call 112, depending on the reading and any symptoms. Emergency numbers are one tap away on every app screen.

Is the yoga safe for my condition?

Poses the Common Yoga Protocol advises against for your conditions are removed automatically, and the Yoga tab lists what was removed and why. Learn poses from a trained teacher where you can, and stop if anything hurts.

Who checks the plans?

Rules are written from published guidelines and reviewed by clinicians before release. The review status is shown in your plan's "Why this plan" section.

Privacy

Where is my data stored?

On encrypted servers in India. Health fields have an extra layer of encryption.

Do you sell my data?

No. We never sell health data and never use it for advertising. There are no third-party ad trackers on health screens.

Does the AI see my name?

AI coaching is off unless you switch it on. When it is on, the AI receives plan details without your name, contact details or Health ID.

How do I delete my data?

Go to Profile, then Delete all my data. You can also export everything as a file first. If you can't sign in, use the request form on the Data deletion and export page.

Plans and billing

What do I get for free?

Your Health ID, health profile, a 7-day starter plan, checklist, logging with safety alerts, the doctor report and the learn library.

How do I pay?

UPI, cards or net banking on the web; Google Play or App Store billing in the apps.

Can I cancel any time?

Yes. You keep Premium until the end of the period you paid for, and your data stays.